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What does TruEdgeFX actually do?
We offer three services on one engineered framework: broker account opening, copy trading of verified strategies, and custom algo trading (EA) development. We never take custody of your funds under any of them.
Do you manage my money?
No. You trade through your own broker account at all times. Copy trading replicates trades on your account via your broker's technology — we never hold or move your capital.
Which platform do you use?
MT5 (MetaTrader 5) across all three services — account opening, copy trading, and algo trading.
Is TruEdgeFX a broker?
No. We're a technology and service provider — account opening is a referral to a partner broker, and your account is held directly with them, not with us.
What countries do you support?
This depends on our partner broker's regulatory footprint. Confirm eligibility for your country during the account opening step.
How do I open an account?
Click "Open Live Account," complete KYC with our partner broker, and your account is typically verified within one to two business days.
Is there a minimum deposit?
Minimum deposit depends on the broker and the service you're using — copy trading may have a separate minimum from a standalone account. See the Pricing page for current figures.
What documents do I need for KYC?
Standard identity and address proof (government ID, recent utility bill or bank statement) — your KYC support contact will confirm the exact list for your country.
How long does verification take?
Most accounts are verified within one to two business days once documents are submitted correctly.
Can I open multiple accounts?
Yes, subject to our partner broker's own policy on multiple accounts per individual.
What is copy trading?
Copy trading replicates a verified strategy's trades onto your own MT5 account in real time, using your broker's trade-replication technology. You set your own risk multiplier and can disconnect anytime.
Can I choose how much risk to take?
Yes — you set a risk multiplier that scales the copied lot sizes up or down relative to the master account.
What if the master account is in a losing streak?
Your account replicates that too. Past performance doesn't guarantee future results, and drawdowns on the master account will show up on yours at your chosen multiplier.
Can I copy multiple strategies at once?
Depending on your broker's trade-replication setup, yes — each connection typically runs independently with its own risk multiplier.
How fast do trades copy to my account?
Near real-time — typically within a second or two, though exact latency depends on your broker's infrastructure and connection quality.
Can I bring my own strategy?
Yes — even a manual-trading rule set works as a starting point. We formalize it into a specification before any code is written.
Do I own the EA once it's built?
Yes, under a lifetime license you receive the compiled .ex5 outright. Under rental, you have use of it for the duration of your subscription.
Is the EA backtested before I use it?
Always — every build goes through real-tick Strategy Tester validation over 3+ years, plus forward testing, before it's considered production-ready.
Do I need a VPS to run an EA?
Strongly recommended for uninterrupted 24/5 operation. We can point you to VPS options suited for MT5 during onboarding.
Can you modify an EA after delivery?
Yes — minor adjustments are typically available as paid follow-up work; larger changes may be scoped as a new specification.
Are there any hidden fees?
No. Account opening is free, copy trading fees are performance-based and disclosed upfront, and algo trading pricing is quoted before any work begins.
Can I cancel copy trading anytime?
Yes — no lock-in period, no exit fee.
How is the performance fee calculated?
On realized net profit only, using high-water-mark logic so you're never charged twice on the same gains.
Is account opening really free?
Yes — we're compensated through our broker partnership, not by charging you to open an account.
Do you offer refunds on EA purchases?
Refund terms are outlined in our Terms & Conditions and confirmed with you before a custom build begins.
Is my money safe?
TruEdgeFX never takes custody of your funds. All trading — manual, copied, or algo-driven — happens on your own broker account under your control.
What's the biggest risk I should understand?
All trading carries risk of loss, including the possibility of losing your full deposit. Copy trading and algo trading automate execution — they don't eliminate market risk.
Do you have access to my trading account password?
No. Copy trading connects via your broker's replication technology using your account number, not your password.
What happens if my broker has an issue?
Broker-side issues (execution, withdrawal, downtime) are governed by that broker's own terms — TruEdgeFX is not the broker and can't override their policies, but we can help you escalate.
How do you handle my personal data?
See our Privacy Policy for full detail on what we collect and how it's used.